Data Entry

The job for today is basically data entry.. I think my speed has improved tremendously No other interns around.. Feeling a bit boring, but luckily there are new people coming in.

The customer service officer called, very polite.. Well, I will give them another chance :)

Poor Service Quality

I am very disturbed and disappointed by the service quality that I have received today. Maybe because I had experience two extreme cases in the same morning.. One very good and one very bad. Now I understand why customers are very frustrated when the company does not treat its customers seriously.. I was on the verge of terminating the policy on the spot. I was very tired after the whole incident and went back to sleep immediately in the late afternoon...

Asking for more works

Today, as usual, went to the managers to ask for work. Surprisingly, he has works for me and I was very happy. Although some of these tasks are outright SK, I don't mind.. At least I don't feel guilty siting down there doing nothing.. even to the extent of OT. I feel that I learn a lot today... and I'm feeling tired.. TGIF..BUT! Tomorrow still need to go to SMU.. I am really asking for it.